Privacy Policy

We collect information you provide directly to us, such as when you:

• Create or modify your account
• Request on-demand services
• Contact customer support
• Participate in surveys or promotions
• Communicate with other users through our platform

This information may include your name, email address, phone number, postal address, profile picture, and any other information you choose to provide.

We use the information we collect about you to:

• Provide, maintain, and improve our Services
• Develop new features and functionality
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Services and provide content or features that match user profiles or interests

We may share the information we collect about you as described in this policy or as disclosed at the time of collection or sharing, including:

• With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of VirtualStudy or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• Between and among VirtualStudy and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
• With your consent or at your direction

We retain your information for as long as necessary to:

• Provide you with our services
• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security best practices
• Physical security measures for our data centers and offices

However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

You have certain rights and choices regarding your personal information:

• Access and update your account information
• Opt-out of marketing communications
• Request deletion of your personal data
• Object to the processing of your personal information
• Request a copy of your personal data

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that some of these rights may be limited where we have compelling legitimate grounds or legal obligations to continue processing your personal information.